Questions, answered.

Tenanting is a residential property management SaaS platform built specifically for the Indian market. It serves four distinct personas: rental property owners who need structured tenant KYC, digital leases, and automated rent collection; NRI and non-local owners who need remote oversight without an intermediary; self-residing homeowners who want to track home expenses, appliance AMC, and property documents; and tenants who complete owner-initiated KYC and access rent receipts and maintenance tracking through their portal. It is not a broker, not a listing portal for finding properties, and not a society management tool — it is a property operating system for individual owners and their tenants.

Nine modules are live: Tenant KYC & Onboarding (10-step guided verification), Digital Lease Generation (AI-written 21-section Leave & Licence), Rent Tracking & Automation (WhatsApp reminders, GST receipts), Issue & Maintenance Tracking (photo-documented tickets), Property Expense Tracker (8 categories, receipt uploads), Appliance Register & AMC (warranty alerts, service logs), Document Vault (AES-256 encrypted, versioned, shareable), WhatsApp Notifications (MSG91 Business API), and Contacts (vendor directory linked to issues, expenses, and appliances). The Tenanting Business Network (TBN) — a verified vendor ecosystem — is in development.

Yes. There is no limit on the number of properties or units per account. Each property has its own dashboard, tenant list, rent tracker, issue log, expense ledger, appliance register, and document vault — completely independent. A consolidated view in the master dashboard shows KPIs across all properties. Owners with 1 flat and owners with 40 units use the same interface.

Yes. Settings → Collaborators lets you invite anyone by email with one of three roles: Viewer (read-only access to all data), Editor (can add expenses, log issues, and update records but cannot change settings), or Admin (full access except owner-level actions like deleting the property). Every collaborator action is audit-logged with timestamp and actor. You can revoke access instantly. This is useful for property managers handling day-to-day operations, CAs who need income statements, or NRIs who want a trusted POA contact to have visibility.

Yes. The web platform is fully responsive and works on any smartphone browser — Chrome, Safari, or any other browser on iOS or Android. No app download is required for owners or tenants. A dedicated mobile app is on the roadmap for a future release. The tenant KYC onboarding flow is specifically designed for mobile completion — tenants complete the entire 10-step process on their phone browser.

No. Tenanting is a technology platform and does not act as a broker, agent, or intermediary in any rental transaction. It does not find tenants for owners, negotiate rents, or manage properties on your behalf. The owner makes every decision — tenant approval, vendor assignment, lease terms, maintenance resolution. Tenanting provides the structured tools and automation to make those decisions well-documented and efficiently managed.

The owner creates a contract and sends a secure invite link to the tenant via SMS and WhatsApp. The tenant opens the link on their phone — no app install required — and completes a 10-step guided onboarding: (1) personal details, (2) current address, (3) permanent address, (4) identity documents (Aadhaar front & back, PAN), (5) employment status and type, (6) income details and supporting documents (salary slip or employment letter), (7) additional documents if required, (8) family and co-occupant information, (9) emergency contact, and (10) final review and submission. The owner then reviews the consolidated report on their dashboard and approves, rejects, or requests additional information.

No. The tenant receives a secure link via SMS and WhatsApp. They complete the entire KYC process on any browser on their smartphone — no app installation is required at any step. The flow is specifically designed for mobile browsers. The invite link expires in 7 days and is single-use per onboarding session.

The default document checklist includes: Aadhaar card (front and back), PAN card, and income proof (salary slip for salaried employees, or employment letter for contract workers). Additional documents are configurable per property in Settings → KYC — owners can make documents mandatory or optional. Employment type affects the document set: self-employed tenants upload business registration or bank statements; students upload college ID and guardian details; NRI tenants upload passport and visa. The checklist is never one-size-fits-all.

Yes. Activation — and rent schedule generation — is deliberately decoupled from KYC completion and agreement signing. You can activate a contract with just the tenant's name and mobile number linked. Rent reminders and schedules run immediately. KYC and the lease can proceed in parallel. This mirrors how many rentals actually work: you've agreed verbally, collected the deposit, and need to start tracking rent before paperwork is complete. KYC status is always visible on your dashboard so you can see who is pending.

The current KYC is document and self-declaration based — tenants upload their Aadhaar, and the Aadhaar number is captured and stored masked. Biometric API verification (live OTP-to-UIDAI) and police background verification (BGV) are planned as future add-ons and are not yet live. What is collected today — Aadhaar, PAN, employment details, income proof, address declaration — gives the owner a comprehensive verified picture of the tenant before approval.

Yes. The onboarding flow adapts to six employment types: Employed (salaried), Self-employed (business owner / freelancer), Student (college ID, guardian details), NRI (passport, visa, overseas employment details), Retired (pension proof, previous employer), and Homemaker (guardian/spouse financial details). Each type shows the relevant fields and document requests — a student is not asked for a salary slip, and an NRI is not asked for a local office address.

Yes. A contract supports three tenant roles: Primary tenant (fully named in the lease, required to complete KYC, receives all notifications), Co-primary tenant (also named in the lease, also completes KYC — useful for couples or business partners sharing a property), and Co-occupant (registered as a resident but not named in the lease — family members, domestic staff, etc.). At least one primary tenant is required before contract activation. Co-occupants do not receive KYC invites.

Tenanting uses the Claude AI to generate a complete 21-section Leave and Licence Agreement in under 60 seconds. It automatically fills in all property details, contract terms (rent, maintenance amount, security deposit, occupied date, lock-in period, notice period, grace days, pet policy, subletting clause), and the tenant's KYC information (full name, father's name, Aadhaar number, permanent address) — so you do not type the agreement, you review it. The output is a legally structured document aligned with RERA requirements and the Model Tenancy Act 2021. Three modes are available: Generate (AI-written), Upload (your own PDF), or None (skip for now). Activation of the contract is never blocked by agreement status.

Yes. Electronic signatures are legally valid in India under the Information Technology Act, 2000 (Sections 5 and 65B). Tenanting generates a digitally signed agreement with timestamping and audit trail, which is admissible as evidence under Indian law. The default 11-month lease term is deliberate — it avoids mandatory registration under the Transfer of Property Act Section 107, which kicks in for leases above 11 months in most Indian states. For leases above 11 months, the completed agreement is ready for presentation at the sub-registrar's office.

The 21 sections include: parties and premises description, lease term and commencement date, monthly rent and due date, maintenance charges, security deposit amount and conditions for refund, lock-in period and early termination penalty, notice period (owner and tenant), permitted use of premises, subletting prohibition, alterations and repairs responsibilities, utilities and society charges, inspection rights, police verification clause, Aadhaar clause, pet policy, parking rights, dispute resolution and governing jurisdiction, force majeure, entire agreement clause, and signatures with date. All fields are pre-filled from the contract configuration and tenant KYC — no manual typing required.

When a contract has 60 or fewer days remaining, it automatically moves to Expiring Soon status and a renewal banner appears on your dashboard. You can renew in one click — the system creates a new draft contract pre-filled with all current terms, with the new rent pre-calculated using your configured annual escalation percentage. You review, update tenant details if needed, and activate. The old contract is archived as Renewed and a link is maintained between the old and new contract for continuity.

Yes. Settings → Legal lets you configure per-property: lock-in months (how many months the tenant cannot vacate without penalty), notice period days (days either party must give before vacating or terminating), subletting allowed (yes/no), pet policy (allowed/not allowed/with permission), stamp duty split (owner pays / tenant pays / 50-50 split), and dispute resolution jurisdiction (the court jurisdiction named in the agreement). These settings are used to pre-fill the generated agreement — changing them after agreement generation creates a new version.

The signed lease is stored permanently in two places: the owner's Document Vault (accessible to the owner and any collaborators with appropriate access), and the tenant's portal (the tenant can view and download their copy at any time during and after the tenancy). Documents are stored on AWS S3, AES-256 encrypted at rest. Share links can be generated to send a time-limited, view-only copy to a CA, lawyer, or bank without granting dashboard access.

When a contract is activated, a rent schedule is auto-generated — one row per month from the occupied date to the lease end date. Each row shows the period, due date, amount payable (rent + maintenance), payment status, and receipt number once paid. You mark payments manually — UPI, NEFT, IMPS, cash, or cheque — with transaction reference and date. A GST-compliant receipt is auto-generated the moment you record a payment. WhatsApp reminders go to the tenant automatically: 5 days before due date, on due date, and at configured overdue intervals (Day 3, Day 7 by default). Backdated months are handled: if a lease started in the past, you can bulk-mark historical months as paid.

No. Tenanting is a rent tracking and reminder platform, not a payment gateway. The tenant pays rent directly to the owner's bank account or UPI ID via their preferred payment app (PhonePe, GPay, NEFT, etc.). The owner records the payment in Tenanting — with mode, date, and transaction reference — and the receipt is generated. Money never passes through Tenanting at any stage. PayU integration is available for owners who want to generate a payment link for tenants, but the funds go directly to the owner's account.

Yes. Every payment generates a numbered GST-compliant digital receipt. For residential properties, rent is exempt from GST — the receipt reflects this correctly (no GST charged). For commercial properties (office, shop, warehouse), GST is applied at the configured rate and reflected in the receipt. Receipts are auto-numbered sequentially (e.g. RCT-2847), stored in the owner's Document Vault and the tenant's portal, and delivered to the tenant via WhatsApp immediately. Annual receipt export is available for HRA claims and ITR filing.

Reminders are sent via MSG91 WhatsApp Business API using pre-approved message templates. The schedule: Day −5 (5 days before due date), Day 0 (due date itself), and overdue escalation at Day +3 and Day +7 if unpaid. Each interval is configurable in Settings → Notifications per property. Quiet hours are enforced: no notifications are sent between 10 PM and 8 AM IST regardless of when a payment is recorded. The tenant receives the reminder only if they have consented to WhatsApp notifications — consent is recorded during KYC onboarding.

Yes. If a tenant pays for an approved repair — for example, fixing a plumbing leak when the owner is unavailable — the owner can log this as an approved expense. The amount is then applied as a deduction against the next month's rent schedule. The rent schedule entry shows the original rent, the deduction amount, and the net payable. The receipt reflects the adjusted amount and includes a note of the deduction. This creates a clean paper trail for both parties.

Yes. The Financial Reports section generates a per-property, per-year income statement showing: total rent collected by month, total maintenance collected, payment mode breakdown (UPI/NEFT/cash), total receipts generated, and outstanding amount if any. This is structured for direct use by your CA for ITR filing under rental income heads (income from house property). For NRI owners, TDS deduction records (where applicable under Section 194-I) are tracked separately and exportable.

Yes. All rent receipts are stored in the tenant's portal under Rent & Payments. The tenant can download individual receipts or request an annual summary of all receipts for a financial year in one step. Each receipt includes: owner name, owner PAN (if provided), property address, month and year, rent amount, payment mode, receipt number, and date — everything an employer's HR department or CA needs to process an HRA exemption claim under Section 10(13A) of the Income Tax Act.

Yes. The entire process is done through the Tenanting web platform — property setup, tenant KYC invitation, KYC report review and approval, lease generation and e-signature, rent tracking, maintenance ticket review and vendor assignment, and financial reporting. There is no step that requires a local representative, a power of attorney holder, or physical presence in India. NRIs in the USA, UAE, UK, Singapore, Canada, and Australia actively use Tenanting to manage properties in Hyderabad, Bangalore, Mumbai, and Pune with no local intermediary.

Yes. Section 5 of India's Information Technology Act, 2000 recognises electronic signatures as legally equivalent to physical signatures regardless of where the signatory is located when signing. An NRI signing from Toronto at 11 PM EST produces the same legally valid signature as signing in Hyderabad. The agreement includes IP log, timestamp, and a complete audit trail of who signed when and from which location.

Under Indian tax law, tenants paying rent above ₹50,000 per month to NRI property owners are required to deduct TDS at 31.2% (30% + applicable surcharge) before remitting rent. Tenanting tracks each payment and, where TDS is deducted, records the net amount received and the TDS deduction separately. At year-end, Tenanting generates a TDS summary — showing gross rent, deductions, and net income — formatted for direct use by your Indian CA for ITR-2 or ITR-3 filing.

Traditional NRI services (NoBroker, NRIWAY, PropertyHandling, Manex) operate on a relationship manager model — an RM acts as an intermediary between you and everything that happens to the property. You pay a management fee or commission for access to information that is filtered through another person's summary. Tenanting is a self-service platform: you interact directly with every aspect — tenant KYC raw data, real-time rent status, maintenance photos and vendor assignment, financial reports. No RM, no filtered summaries, no management fee. You see everything the moment it happens. The subscription is flat: ₹99/month regardless of rent amount or number of properties.

Yes. The platform is designed for any owner who is not co-located with their property — whether that is an NRI in Singapore or a Hyderabadi professional who relocated to Bangalore and owns a flat in Kondapur. All features — remote KYC approval, digital lease, real-time rent tracking, photo-documented maintenance — work identically. The challenges of distance are the same whether it is 10,000 km or 600 km.

Yes. Tenanting collects tenant personal data under explicit, category-level consent — identity, address, employment, and documents are each consented to separately before any data is submitted. The consent is informed (the tenant sees what data is collected and why), specific (limited to the rental verification purpose), and revocable. Data use is purpose-limited: tenant KYC data is used for rental verification only — it is never sold, shared with third parties for commercial purposes, or used for profiling. Tenants can request correction or deletion of their data. The platform is designed to align with the Digital Personal Data Protection Act, 2023 from the ground up.

Significantly safer than the alternative. Sending your Aadhaar on WhatsApp to a landlord gives them your data with no record of consent, no purpose limit, no encryption, and no way to request deletion. On Tenanting: data is collected under explicit DPDP consent; Aadhaar numbers are stored masked (only last 4 digits visible); all documents are stored on AWS S3, AES-256 encrypted at rest; encryption keys are isolated from the database (a breach of the database returns encrypted bytes, not readable files); and access is strictly limited to the relevant property owner. Tenanting's revenue comes from owner subscriptions — not from data monetisation.

Only the property owner who initiated the KYC and any collaborators they have explicitly invited with appropriate access. Tenanting staff do not have routine access to tenant KYC data. KYC data is never shared with other owners on the platform, third-party vendors, or advertisers. Every access to a document — view, download, or share — is logged with timestamp and user identity in the document access log.

Tenant data is retained for the minimum statutory period required by Indian law — generally 7 years for financial records, aligned with Income Tax Act record-keeping requirements. After the retention period, or on explicit request by the tenant (as a data principal right under the DPDP Act), personal data is permanently deleted. The owner's financial records and lease documents can be retained separately for their own tax and legal purposes. Deletion requests are handled through the Grievance Officer — see /grievance.

All documents — Aadhaar scans, PAN cards, salary slips, lease agreements, rent receipts, property documents — are stored on AWS S3 (Mumbai region, ap-south-1), encrypted using AES-256 via AWS KMS before storage. Encryption keys are managed separately from the data store. Data in transit is protected by HTTPS/TLS. There is no local disk storage — all uploads go directly to S3. Documents are never stored on Tenanting's application server.

Yes. Any document in the vault can be shared via a time-limited secure link. You set the expiry (e.g. 7 days, 30 days), optionally add a password, and specify whether the link allows download or view-only. The recipient opens the link in their browser — they do not need a Tenanting account. Every access via the share link is logged. You can revoke the link at any time from your document vault. This is designed specifically for sharing with CAs, lawyers, and banks who need to verify a specific document.

Tenanting is priced at ₹99 per month billed annually (₹1,188 per year, plus 18% GST), or ₹149 per month on a monthly plan. All features are included in a single plan — there are no feature tiers, no per-property fees, no per-unit charges, and no add-on fees for KYC, lease generation, or WhatsApp notifications. Unlimited properties, unlimited units, unlimited tenants. See /pricing for the full plan comparison.

You can create an account and add a property at no cost. The free tier gives you access to basic property setup and dashboard. Full feature access — KYC invites, lease generation, rent schedules, WhatsApp notifications, document vault — requires an active subscription. There is no time-limited trial. See /pricing for current plan details or contact the team if you want to see a walkthrough before subscribing.

Subscription payments are processed via PayU — India's leading payment gateway. Accepted modes: UPI (PhonePe, GPay, Paytm, any UPI app), all major debit and credit cards (Visa, Mastercard, RuPay), net banking across major Indian banks, and wallets. Payments are processed in INR. A GST invoice (18% GST) is auto-generated and emailed after each payment. Tenanting does not store card or banking details — all payment data is handled by PayU's PCI-DSS compliant infrastructure.

Yes. You can cancel at any time from your account settings. On a monthly plan, your access continues until the end of the current billing period. On an annual plan, cancellation stops auto-renewal but access continues for the paid period. Refund eligibility for annual plans is governed by the Refund Policy. Your property data, tenant records, documents, and receipts remain accessible during the cancellation period and for the statutory retention period after.

No. Tenants access Tenanting at zero cost. The tenant portal — KYC onboarding, lease viewing, rent receipt access, maintenance ticket submission — is entirely free for tenants. Only the property owner pays the subscription. This is deliberate: Tenanting's revenue comes from owners, not from tenants, and the tenant experience is kept frictionless to encourage completion of KYC and onboarding.

Yes — this is a first-class use case on Tenanting. When you add a property and mark it as self-occupied, all tenant, lease, and rent modules are hidden. What remains is a complete homeowner operating system: property expense tracker, appliance register with AMC and warranty alerts, vendor directory with service history, issues and service log, and an encrypted document vault for your sale deed, Khata, insurance, and property tax receipts. You do not need a tenant to get full value from the platform.

Any document related to your home: sale deed, Khata certificate, encumbrance certificate, building plan approval, NOC from the builder or society, property tax receipts, home insurance policy, home loan sanction letter, maintenance bills, renovation invoices, and warranty cards. Documents are organised by category (Agreements, Tax, Insurance, Legal, NOC, Other), tagged, and searchable. You can set expiry dates on time-sensitive documents like insurance policies and NOCs — Tenanting alerts you before they lapse.

You add each appliance — AC, refrigerator, geyser, inverter, washing machine, water purifier, TV — with brand, model number, serial number, purchase date, purchase price, location in the home, and current condition. For each appliance you can record up to three warranty types: Manufacturer (standard warranty), Extended (extended warranty purchased separately), and AMC (Annual Maintenance Contract). For each warranty: provider name, policy number, service contact (phone and email), start and end date, and scanned warranty card. Tenanting automatically computes the status — Active, Expiring Soon (≤90 days), Expiring Critical (≤30 days), or Expired — and sends WhatsApp alerts at 90 days and 30 days before expiry.

Add any service provider — plumber, electrician, AC technician, pest control, carpenter, painter — once, with their name, phone, speciality, and service area. After that: every expense you log against them builds their payment history automatically; every maintenance issue you assign to them creates a service record; every appliance AMC contact stores their details for quick access when you need to call. The directory survives phone changes — it is stored in Tenanting, not your contacts app. When your AC breaks after 2 years, you open Tenanting and see the AMC vendor's number, the last service date, what was done, what it cost, and whether the warranty is still valid — all from one screen.

You update the property purpose to "rental" in Settings, and all tenant, lease, and rent modules become available immediately. All existing expense history, appliance records, vendor contacts, and documents remain intact and become automatically relevant to the rental context — expenses become part of your rental income tax picture, appliance records become part of what you document at move-in inspection, vendor contacts become your maintenance vendor directory for tenant issue management. No data migration, no fresh start.

Yes — significantly safer than the informal alternative. Sending your Aadhaar on WhatsApp gives the landlord your data with no consent record, no purpose limit, and no way to request deletion. On Tenanting your data is collected under explicit DPDP Act 2023 consent at every step — you see exactly what is collected and why before submitting anything. Data is stored AES-256 encrypted on AWS S3. Tenanting's revenue comes from owner subscriptions — not from your data. The platform is operated by Tenanting Technologies Pvt Ltd, a registered Indian company headquartered in Hyderabad.

Your Tenant Portal gives you: Rent schedule — all upcoming due dates, amounts, and payment status; Receipts — every GST-compliant receipt generated after each payment, downloadable individually or as a full-year export for HRA claims; Lease — your signed Leave and Licence agreement, accessible and downloadable at any time; Maintenance tickets — raise repair requests with photos, and track status (Open → Assigned → In Progress → Resolved) without calling anyone; Documents — any documents the owner shares with you; and KYC status — your onboarding completion status and submitted information.

Yes — this is one of the most important differences from the informal rental process. The lease is shared with you digitally before move-in, not at the door. You receive a full 21-section Leave and Licence Agreement — rent, maintenance, security deposit, lock-in period, notice period, pet policy, subletting restrictions, dispute resolution jurisdiction — every clause visible before you commit. You read it at your own pace, ask questions, and sign only when you are ready. There is no signing-under-pressure at 6 PM on move-in day.

Log in to your Tenant Portal → Issues → Raise New Request. Select a category (Plumbing, Electrical, Civil, Carpentry, Pest Control, Other), describe the problem, set a priority level, and upload up to 10 photos. Submit. The ticket is immediately timestamped and visible to your owner on their dashboard — they cannot claim they did not receive it. You see live status updates as the owner acknowledges, assigns a vendor, and resolves the ticket. Every update is logged chronologically so you have a complete audit trail — more reliable than a WhatsApp thread that can be deleted.

Your data is retained for the minimum statutory period required by Indian law — typically 7 years for financial records under the Income Tax Act. Your rent receipts, lease, and tenancy record remain accessible to you during this period — useful for HRA claims or as proof of residence for future rentals. After the statutory period, or on your request as a data principal right under the DPDP Act, your personal data is deleted. To request deletion, contact Tenanting's Grievance Officer via /grievance. Your Tenant Portal account remains accessible throughout the retention period.

Either the owner or the tenant raises a ticket with: category (Plumbing, Electrical, Civil, Carpentry, Pest Control, Appliance, General), title, detailed description, priority level (Low / Medium / High / Critical), and up to 10 photos. The ticket flows through a defined status pipeline: Open → Acknowledged → Assigned → In Progress → On Hold → Resolved → Closed. Every status transition is logged with timestamp and actor. The owner assigns the ticket to a vendor from their Contacts directory — the vendor's service history is updated automatically. Estimated cost and actual cost are logged per ticket. When the ticket is closed, a resolution note and final photos can be added — creating a complete before-and-after photographic record.

Deposit disputes almost always come down to one question: was this damage pre-existing or did the tenant cause it? Tenanting answers that with dated, timestamped photographic evidence. Move-in inspection photos (taken at contract activation) document the property's condition on Day 1. Every maintenance ticket raised during the tenancy — with photos and resolution — is part of the permanent property service record. If a tenant disputes a deduction at move-out, you open the issue log: date the problem was first reported, photos showing extent of damage, who was assigned, what was done, what it cost. The record is the answer. No arguments, no reconstruction from memory.

Yes. When a tenant raises a ticket, you receive a notification (WhatsApp or email) with the photos and description. You review it on your dashboard — from any country, any timezone. You approve the urgency level, assign a vendor from your directory, and set an expected resolution date — all without being in India. The vendor shows up, completes the work, and the ticket is closed with final photos and cost. You see every step. You approve every vendor. No intermediary decides what gets fixed or what it costs.

Yes. When a ticket is closed with an actual cost logged, that cost is available to create a linked expense entry in the Property Expenses module. The expense record captures vendor (from Contacts), amount, payment mode, date, and receipt upload — and the ticket reference links the two records together. This means your property expense ledger reflects real maintenance spend without double entry, and your CA can see exactly which expenses correspond to which maintenance jobs.

Both. Owners can raise tickets from their property dashboard — useful for pre-tenancy repairs, move-in defect documentation, or issues they observe directly. Tenants raise tickets from their Tenant Portal — useful for anything they notice during occupancy. Regardless of who raised it, both parties can see the ticket status. Owners manage resolution; tenants track progress. Every ticket is attributed to its creator and timestamped at creation — so there is never ambiguity about whether a problem was reported before or after a certain date.

Any property-related document: rental agreements, KYC records, rent receipts, NOC from building authority, sale deed, Khata certificate, property tax receipts, home insurance policy, encumbrance certificate, building plan approval, renovation invoices, maintenance service reports, appliance warranty cards, and any other file you want to keep permanently associated with a property. Documents are organised into six categories — Agreements, Tax, Insurance, Legal, NOC, Other — with custom tags and an optional expiry date. File formats accepted: PDF, JPG, PNG, and most common document formats up to the per-file size limit.

Yes. Every time you upload a new version of an existing document — a renewed insurance policy replacing an expired one, a revised lease addendum, an updated NOC — the previous version is retained as a version entry, not overwritten. The document detail page shows a full version history: version number, upload date, uploader, and file size for each version. You can download any prior version at any time. This is particularly valuable for leases: if there is ever a question about which version was in effect at a particular date, the answer is in the version log.

Any document can be shared via a secure, time-limited external link — without giving the recipient a Tenanting account or access to your dashboard. When generating a share link you set: expiry duration (e.g. 7 days, 30 days), an optional password for the link, and whether the recipient can download the file or only view it in the browser. Every access via the share link — view, download attempt, and password failure — is logged with timestamp and IP address. You can revoke the link at any time from the document's Share Links tab. Designed for sending a specific document to your CA, lawyer, bank, or society office without exposing your full property records.

Yes. PDF documents and images (JPG, PNG) can be previewed in the browser directly within the document vault — no download required to read a document. The in-browser preview loads a secure, time-limited signed URL from AWS S3, so the file is never exposed on a public URL. For other file types, a download is required. Every preview access is logged in the document access log.

At minimum: appliance name, brand, and a rough purchase year. Everything else — model number, serial number, warranty card details, AMC service contact — can be added later as you find it. The fields that deliver the most value immediately are the AMC or warranty expiry date and the service contact phone number — these are what trigger the 90-day and 30-day WhatsApp alerts and give you the vendor to call when the alert arrives. A record with just brand, year, and AMC expiry date is already useful. A record with full serial number, warranty card scan, and complete service history has resale and insurance value too.

Every appliance has a dedicated service log tab. Each entry records: service date, type of service (scheduled maintenance, breakdown repair, installation, inspection), what was done, parts replaced, technician name and contact, cost, condition after service, and next service date. Service entries can be linked to a recurring service schedule — when a schedule is due, you complete it and the log entry is created automatically. The cumulative service log for an appliance is the full maintenance history for that item — useful for insurance claims, resale documentation, and understanding recurring failure patterns.

For appliances that require regular servicing — AC filter cleaning every 3 months, inverter battery water check every 6 months, water purifier filter change annually — you create a service schedule on the appliance. Set the next service date, how many days before the date you want a reminder, and whether the schedule recurs (and at what interval). When the reminder date arrives, a WhatsApp alert is sent with the appliance name and the service contact's number. When you complete the service, you log it and the schedule automatically generates the next occurrence. This eliminates the "I forgot to service the AC for 2 years" problem.

Yes. Appliance tracking is available for all property types — rental, self-occupied, and NRI-owned. For rental properties, the appliance register documents what is provided to the tenant at move-in (important for deposit disputes), tracks warranty and AMC so the owner knows what is covered if something breaks during the tenancy, and links maintenance tickets to specific appliances. For self-occupied homes, it is the primary home asset management tool — tracking every appliance in the house with alerts, service history, and vendor contacts.

Eight categories: Maintenance & Repairs (plumbing, electrical, civil work), Utilities (electricity, water, gas — during vacancy periods), Property Tax (municipal tax payments), Insurance (home insurance premiums), Society Charges (maintenance fees paid to the RWA), Legal & Professional (CA fees, legal charges, registration costs), Renovation & Improvement (painting, flooring, upgrades), and Other (anything that does not fit the above). Each expense entry includes date, amount, payment mode (UPI/NEFT/cash/cheque/card), description, vendor from your Contacts directory, and an optional receipt upload.

Rental property expenses are deductible against rental income under Indian income tax law — maintenance, repairs, insurance, municipal taxes, and a standard 30% deduction are all allowable deductions for rental income computation. Tenanting's annual expense report gives your CA a categorised, receipted breakdown of every rupee spent on the property for the financial year — total per category, payment mode breakdown, vendor-wise summary. This replaces the tax-season reconstruction from bank statements and eliminates the risk of forgetting expenses that were paid in cash. For self-occupied homes, the expense report supports insurance claims and resale price justification.

Yes. Each expense entry records who paid — owner or tenant. If a tenant pays for a repair that the owner approves, the expense is marked as tenant-paid and owner-approved, and can be flagged for rent deduction. The approved deduction is then applied to the next rent schedule entry — the tenant pays less that month by the approved amount, and the receipt reflects the adjustment with a note. Both the expense record and the rent schedule adjustment maintain a clear audit trail of what was agreed, who paid, and how it was settled.

Yes. Every expense entry has a receipt upload field — you can attach a photo or PDF of the bill, invoice, or payment confirmation. Uploaded receipts are stored in the property's Document Vault, linked to the expense record. This means every expense claim is evidenced, not just noted. When your CA asks for proof of a ₹12,000 painting bill, you share the expense record with the receipt attached — not a WhatsApp forward or a folder of JPGs. For NRI owners, this is particularly important: repairs that happened while you were abroad are documented from the vendor's invoice, not from memory or an agent's summary.