FAQs | Tenanting – Owners & Tenants Help

Find answers to common questions about Tenanting, including onboarding, tenant verification, data privacy, subscriptions, and compliance.

General & Platform Overview

Tenanting is a digital tenant lifecycle management platform that helps property owners and tenants manage onboarding, documentation, rent tracking, communication, and compliance in one place.

Tenanting is designed for property owners, landlords, tenants, and portfolio managers who want to manage rentals efficiently without paperwork or fragmented communication.

No. Compliance is just one part. Tenanting also helps with rent reminders, issue tracking, communication, record management, and tenant lifecycle tracking.

No. Tenanting is a technology platform and does not act as a broker, agent, or intermediary in rental transactions.

Yes. Tenanting is built for use across India and adapts to different tenancy practices and state requirements.

No. Tenanting supports agreement workflows but does not replace legally registered rental agreements.

Property & Tenant Management

Tenanting allows owners to manage properties, units, and occupancies from a central dashboard with clear visibility into tenant status and history.

Yes. Tenanting supports primary tenants, co-tenants, family members, and occupants under a single tenancy.

Yes. Tenanting maintains structured tenant records, timelines, and documents for future reference and audits.

Yes. Tenanting provides occupancy visibility across properties and units.

Yes. Tenanting is built to support multiple properties, units, and tenancies under one owner account.

Rent Management & Reminders

Yes. Tenanting can automatically send rent reminders to tenants before and after due dates to reduce follow-ups.

Yes. Owners can track rent status, payment timelines, and delays from their dashboard.

Tenanting focuses on rent tracking and reminders. Payment collection integrations may be offered separately where applicable.

Yes. Tenants can view their rent history and reminder notifications for transparency.

Maintenance & Issue Tracking

Yes. Tenants can raise maintenance or property issues digitally if enabled by the owner.

Yes. Owners can view, respond to, and update issue status, helping maintain clear communication.

Structured issue tracking and timelines help reduce misunderstandings and improve resolution clarity.

Yes. Issue history and updates are maintained for reference and accountability.

Notifications & Communication

Tenanting sends notifications for onboarding steps, rent reminders, approvals, issue updates, and important actions.

Yes. Tenanting enables structured communication related to tenancy matters, reducing informal and scattered messaging.

Tenanting reduces dependency on informal messaging by keeping tenancy-related communication organised and documented.

Verification & Due Diligence

Tenanting helps collect and organise tenant information and is introducing optional verification services using government-supported APIs where legally permitted.

Tenanting is working on consent-based integrations with government-supported verification APIs, subject to regulatory availability.

Yes. Address verification workflows are being introduced as optional paid services using supported data sources.

No. Police verification remains mandatory where required. Tenanting is working towards assisted workflows to help prepare and submit requests.

Agreements & Signing

Yes. Tenanting offers optional agreement drafting support using standard, configurable templates aligned with common tenancy practices.

Tenanting is working towards assisted workflows for stamp paper procurement and agreement registration through authorised channels, where available.

Yes. Tenanting is introducing Aadhaar-based eSign and other legally accepted digital signature methods, subject to consent and availability.

Legal validity depends on applicable laws, stamp duty compliance, and registration. Tenanting facilitates the workflow while responsibility remains with the parties.

Tenant Data, Privacy & Control

Yes. Tenanting follows consent-based, purpose-limited data handling aligned with Indian data protection principles.

Only the relevant property owner and authorised users can access tenant data. It is not publicly shared or sold.

Yes. Tenants can request correction or deletion of their data, subject to legal and retention requirements.

Tenanting follows data minimisation practices and stores only what is legally required for verification or signing processes.

Payments, Pricing & Plans

Tenanting offers both free and paid plans. Paid plans unlock advanced features for owners.

Advanced services such as verification, address checks, police verification assistance, and agreement workflows are offered as optional paid add-ons.

Yes. Payments are processed via secure third-party gateways. Tenanting does not store card or banking details.

Refunds are governed by Tenanting’s Refund Policy published on the website.

Compliance, Legal & Trust

Tenanting is designed to align with DPDP Act principles such as consent, purpose limitation, secure access, and grievance redressal.

Tenanting supports best practices encouraged by the Model Tenancy Act, including structured documentation and transparency.

No. Tenanting is a technology platform and does not provide legal advice.

Owners and tenants remain legally responsible, while Tenanting provides tools that support compliant processes.